I am a digital strategist, marketer, and designer with over 15 years of experience. My work is framed by hospitable design practices and put into practice at Bravery Media, the higher education-focused digital studio I founded in 2012. I speak and write about hospitable design, conversion rate optimization, UX research, digital strategy, and front-end development tools. Oh, and catch me discussing higher ed marketing topics on Appendix B.